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Amadeus Software
Training Program

Duration2 months
Format100% practical, hands-on system training

Overview

The Amadeus Software Training Program is a practical, industry-oriented course designed to train students and professionals in airline reservations, ticketing, fare calculation, and GDS operations. The program focuses on hands-on system training using real-world aviation and travel industry scenarios.

Course Modules

1. Introduction to Aviation & GDS

Overview of the aviation industry, airline operations, and global distribution systems.

2. Amadeus System Basics

System navigation, sign-on procedures, command formats, and help tools.

3. Flight Availability & Schedules

Searching flights, interpreting availability, classes, connections, and schedules.

4. PNR Creation & Management

Creating, modifying, and retrieving bookings with passenger details and service requests.

5. Fare Display & Pricing

Fare types, fare rules, pricing itineraries, and automatic fare calculation.

6. Ticketing & Re-Issuance

E-ticket issuance, cancellations, refunds, exchanges, and revalidation.

7. Ancillary Services & Special Requests

Seats, meals, baggage, frequent flyer entries, and SSR handling.

8. Queues, Office Profiles & Productivity Tools

Queue management, office IDs, and workflow efficiency.

9. Industry Scenarios & Customer Handling

Real-life booking cases, changes, cancellations, and customer interaction.

10. Assessment & Certification

Practical evaluation and course-completion certification.

Key Highlights

Ready to enroll?

Small batches. Flexible online/offline schedules. Placement support. Leave your details and our admissions team calls you back — usually same day.