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Travel & Customer
Service

Duration6 months · 3 days/week, 2 hrs/day
Minimum Age17 years
Eligibility12th pass / appeared, or 1st–2nd year graduation

Overview

Training in travel and customer service within the aviation industry is designed to equip professionals with the skills and knowledge necessary to provide exceptional service to passengers throughout their journey.

Course Modules

Effective Communication Skills

Communication is paramount for safety, efficiency, and a positive passenger experience — both operational and passenger-facing.

Enhancing Language Skills

Elevating English proficiency within the aviation context — listening, speaking, reading, and writing.

Personality Management

Developing personal and interpersonal skills for a well-rounded, adaptable professional presence.

Travel Management

Knowledge and skills for effective travel management within the aviation industry.

Customer Relationship Management

Understanding customer profiles, professional engagement, and turning challenging situations into positive resolutions.

Ready to enroll?

Small batches. Flexible online/offline schedules. Placement support. Leave your details and our admissions team calls you back — usually same day.